Card Payments Issue

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Jul 29, 2021 - 10:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 29, 2021 - 09:50 UTC

Investigating

Some users may be unable to make purchases using a debit/credit card. All other funding methods remain available. We are investigating the issue.

Posted Jul 29, 2021 - 09:36 UTC

This incident affected: Payment Methods (Euro (EUR) - Debit / Credit Cards).