Futures Exchange Connectivity Issues - Web, Mobile & API (Rest & Websockets)

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Sep 16, 2025 - 08:40 UTC

Monitoring

The platform is back online and post-only has been removed.

Posted Sep 16, 2025 - 08:36 UTC

Update

The platform is in post-only mode while checks are being performed. Orders can be placed or cancelled, but no executions or liquidations can occur until post-only is removed.

Posted Sep 16, 2025 - 08:33 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 16, 2025 - 08:32 UTC

Investigating

We are investigating an issue with Futures Exchange clients connecting to the platform and submitting orders over all Web & Mobile applications and Rest and Websocket connections. We are working to resolve the issue and will update as soon as we have more information.

Posted Sep 16, 2025 - 08:27 UTC

This incident affected: Website, Mobile Applications and Kraken API (REST).