Krak Card & Instant Buy Transactions Declined

Incident Report for Kraken

Update

In addition to Krak Card transaction, instant buy transactions are causing some client funds to be withheld preventing further transactions. Our team are preparing a fix for this issue now

Posted Oct 13, 2026 - 16:08 UTC

Identified

We are aware of an issue affecting Krak Card, where transactions are being declined. Our team is working on resolving the issue and we will provide an update as soon as possible

Posted Oct 13, 2026 - 15:58 UTC

This incident affects: Krak Card and Payment Methods (Debit / Credit Cards).