Connectivity Issues - German Kraken Desktop Users

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Feb 11, 2025 - 09:57 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 11, 2025 - 05:56 UTC

Investigating

We are investigating reports from clients having difficulty trading on Kraken Desktop for German Users. We are working to resolve the issue and will update as soon as we have more information.

Posted Feb 11, 2025 - 05:54 UTC

This incident affected: Kraken Derivatives (User Interface, Single Sign-On, REST API, Websocket API, Cross-Exchange Transfers) and Kraken MTF (User Interface, Single Sign-On, REST API, Websocket API, Cross-Exchange Transfers).