Sign In Issues - Web & Mobile - UK-Clients

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Jul 02, 2024 - 09:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 28, 2024 - 21:46 UTC

Update

We are continuing to address reported issues resulting in some clients based in UK having difficulty signing in to the site as well as via mobile apps. Kraken teams continue to work with external parties to resolve this issue.

Posted Jun 27, 2024 - 16:15 UTC

Identified

We have identified reports from some clients based in UK having difficulty connecting to the site as well as via mobile apps. We are working to resolve the issue and will update as soon as we have more information.

Posted Jun 24, 2024 - 09:55 UTC