Customers Bank Maintanance

Incident Report for Kraken

Resolved

This incident has been resolved.
Posted Mar 22, 2026 - 09:52 UTC

Identified

We are currently experiencing delays with certain funding methods due to scheduled maintenance by our banking partner, Customers Bank.

Impacted transaction types:
* Customers Bank wire transfers
* Customers Bank instant transfers
* NinjaTrader US futures transfers

Clients may experience delays in processing the above transfer types during this period. We will provide an update as soon as Customers Bank completes their maintenance and services are restored.
Posted Mar 22, 2026 - 09:33 UTC
This incident affected: Payment Methods (US Dollar (USD) - Domestic, US Dollar (USD) - Instant, US Dollar (USD) - International).
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