Brazilian Real (BRL) Funding Delays

Incident Report for Kraken

Resolved

This incident has been resolved.
Posted Apr 20, 2026 - 10:38 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 20, 2026 - 08:51 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 20, 2026 - 08:51 UTC

Investigating

We are aware of an issue with PayAmigo, that is affecting Brazilian Real (BRL) funding.
As a result, users may be unable to deposit or withdraw ARS and MXN, aross all Kraken products.
All other funding methods are operating normally. We will provide updates as soon as more information becomes available.
Posted Apr 19, 2026 - 23:01 UTC
This incident affected: Payment Methods (Brazilian Real (BRL) - Domestic).
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