A fix has been implemented and we are monitoring the results.
Posted Feb 01, 2021 - 18:01 UTC
Investigating
We are investigating an issue with the 'Instant Buy' feature on Kraken.com and transactions via Kraken mobile app. All trading pairs are available through the Trading UI, Web Sockets and REST API. We are working to resolve the issue and will update as soon as we have more information.
Posted Feb 01, 2021 - 17:44 UTC
Monitoring
A fix has been implemented and we are monitoring the results. Sign-ups and sign-ins are enabled again.
Posted Feb 01, 2021 - 16:27 UTC
Investigating
We are receiving reports of clients having difficulty connecting to the site and REST API. WebSockets trading is unaffected. The issue appears to be connected to very heavy traffic. Sign-ins and sign-ups are temporarily disabled due to extremely high demand. We are working to resolve the issue and will update as soon as we have more information.
Posted Feb 01, 2021 - 14:00 UTC
This incident affected: Website and Kraken API (REST, Websocket).