Connectivity Issues - Derivatives FIX API and Spot Websocket API

Incident Report for Kraken

Resolved

This incident has been resolved.
Posted Feb 10, 2026 - 17:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 10, 2026 - 17:20 UTC

Investigating

We are investigating reports from clients having difficulty connecting to Derivatives via the FIX API and Spot via the Websocket API. We are working to resolve the issue and will update as soon as we have more information.
Posted Feb 10, 2026 - 16:17 UTC
This incident affected: Kraken Derivatives (User Interface, Websocket API), Kraken API (FIX), and Kraken MTF (User Interface, Websocket API).
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