Bank Frick Funding Delays

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Feb 06, 2024 - 11:29 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 06, 2024 - 10:53 UTC

Investigating

We're investigating an issue with the Bank Frick funding gateway. Deposits in USD, GBP, CHF, and EUR through this funding provider only may be delayed at this time, and withdrawals might fail during initiation. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

Posted Feb 06, 2024 - 10:40 UTC

This incident affected: Payment Methods (Euro (EUR) - SEPA, Euro (EUR) - Wire Transfer Deposits, US Dollar (USD) - International, Swiss Franc (CHF) - International, Pound Sterling (GBP) - International).