Connectivity Issues - Derivatives

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Aug 31, 2025 - 04:47 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 31, 2025 - 04:22 UTC

Investigating

We are investigating reports from clients having difficulty connecting to Derivatives via the user interface and the API. We are working to resolve the issue and will update as soon as we have more information.

Posted Aug 31, 2025 - 03:51 UTC

This incident affected: Kraken Derivatives (User Interface, Single Sign-On, REST API, Websocket API, Cross-Exchange Transfers) and Kraken MTF (User Interface, Single Sign-On, REST API, Websocket API, Cross-Exchange Transfers).