We are continuing to implement a fix. Clients should continue to expect funding delays on Ethereum Mainnet
We will continue to provide updates here as progress is made.
Posted Oct 01, 2025 - 18:15 UTC
Identified
We have identified the issue causing delays in deposit and withdrawal processing across most cryptocurrency networks.
Transactions submitted since 11:26 UTC may still appear pending or stale in client balances.
Work on a permanent fix is ongoing, and we will continue to update as progress is made.
Posted Oct 01, 2025 - 12:57 UTC
Investigating
We are currently investigating an issue causing delays in deposits and withdrawals processing across multiple networks including EVM networks (Base, Ethereum, Flare, Avalanche, Unichain, Arbitrum, Polygon, Optimism), Sonic and Tron.
Deposits and withdrawals may be delayed at this time. Please be assured that the security and safety of your funds are not affected by this temporary disruption.
We are working diligently to resolve the issue and will keep you informed. Thank you for your patience.