Connectivity Issues - Futures

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Jul 18, 2024 - 17:19 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 18, 2024 - 16:20 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 18, 2024 - 16:18 UTC

Update

We are continuing to investigate this issue.

Posted Jul 18, 2024 - 16:13 UTC

Update

We are continuing to investigate this issue.

Posted Jul 18, 2024 - 16:12 UTC

Investigating

We are investigating reports from clients having difficulty connecting to Futures via the user interface and the API. We are working to resolve the issue and will update as soon as we have more information.

Posted Jul 18, 2024 - 16:09 UTC

This incident affected: Kraken Derivatives (User Interface, Single Sign-On, REST API, Websocket API, Cross-Exchange Transfers).