Live Chat Support Unavailable

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Apr 17, 2025 - 14:54 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 17, 2025 - 14:51 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 17, 2025 - 14:39 UTC

Investigating

We are currently experiencing technical difficulties with our Live Chat system. If you need assistance, please use our Contact Us page (https://support.kraken.com/hc/en-us/contact) to reach our Support team. We’re actively investigating the issue and will provide updates as soon as more information becomes available.

Posted Apr 17, 2025 - 14:31 UTC

This incident affected: Support.