Historical Balances Display Issue on Kraken Web and Mobile

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Feb 12, 2026 - 09:26 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 08, 2026 - 12:37 UTC

Identified

We are currently investigating an issue affecting the calculation of Historical Balances. Some users may see the latest historical balance data temporarily unavailable due to a delay in daily fiat FX rates from an external provider. Previously displayed balances remain accurate. We are monitoring the situation and will provide updates as more information becomes available.

Posted Feb 08, 2026 - 09:42 UTC

This incident affected: Website, Kraken App, and Kraken Pro App.