FIX API order placement issues for recently listed markets

Incident Report for Kraken

Resolved

This incident has been resolved.
Posted Sep 30, 2026 - 14:37 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 30, 2026 - 14:29 UTC

Investigating

We are investigating an issue where some clients may be unable to place orders through the FIX API for a limited set of recently listed Spot and Futures markets. Affected requests may be rejected with an “Unknown asset” or “Unknown asset pair” message.
Posted Sep 30, 2026 - 14:28 UTC
This incident affected: Kraken API (FIX).
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