Connectivity Issues - Futures

Incident Report for Kraken

Resolved

This incident has been resolved.
Posted Aug 26, 2025 - 08:52 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 26, 2025 - 07:54 UTC

Identified

The issue has been identified and a fix is being implemented. The platform is in post-only mode while checks are being performed. Orders can be placed or cancelled, but no executions or liquidations can occur until post-only is removed.
Posted Aug 26, 2025 - 07:51 UTC

Investigating

We are investigating reports from clients having difficulty connecting to Futures via the user interface and the API. We are working to resolve the issue and will update as soon as we have more information.

The platform is in post-only mode while checks are being performed. Orders can be placed or cancelled, but no executions or liquidations can occur until post-only is removed.
Posted Aug 26, 2025 - 07:48 UTC
This incident affected: Kraken Derivatives (User Interface, Single Sign-On, REST API, Websocket API, Cross-Exchange Transfers) and Kraken MTF (User Interface, Single Sign-On, REST API, Websocket API, Cross-Exchange Transfers).