Delays generating invoices for EVM / ETH

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Jul 16, 2026 - 08:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 16, 2026 - 06:40 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 16, 2026 - 06:29 UTC

Investigating

We're currently investigating an issue that is preventing invoices for EVM / ETH based assets from being generated. Affected customers may be unable to create or download these invoices at this time. Other services are unaffected. We're working to identify the cause and will provide an update shortly.

Posted Jul 16, 2026 - 06:18 UTC