Temporary Earn deallocation for some German clients

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Aug 01, 2025 - 03:48 UTC

Update

We are continuing to investigate this issue and will provide an update as soon as more information is available.

Posted Jul 31, 2025 - 13:22 UTC

Investigating

We are investigating an issue where a subset of German clients were temporarily deallocated from Earn strategies. We are actively working on a fix and will provide an update as soon as more information is available.

Posted Jul 31, 2025 - 10:57 UTC