This is the status page for Kraken Digital Asset Exchange (www.kraken.com). If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.
The Kraken Spot Exchange Website and API will be undergoing maintenance as we upgrade our systems on Thursday, December 18 at 08:00 UTC, and be unavailable for approximately 15 minutes. Please note that this is a rough estimate and the precise time when services return may change slightly. It is recommended not to place or cancel orders during this timeframe. Deposits and withdrawals initiated during the maintenance may be delayed. Sign-in and other non-trading related features will be operational. We kindly advise all our clients to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance. Following maintenance, markets will briefly enter cancel-only mode, and then post-only mode, before returning to full functionality. Posted on
Dec 16, 2025 - 08:06 UTC
Completed -
The scheduled maintenance has been completed.
Dec 16, 20:40 UTC
Update -
We’ve finalized plans for the ELIZAOS distribution, following the AI16Z token migration. Here’s what you need to know:
- The snapshot was taken on Nov 11, 2025 at 11:40 UTC. - If you held AI16Z at that time, you’ll receive ELIZAOS at a 1:6 ratio, regardless of your current AI16Z balance. - Tokens will be distributed on Friday, Dec 19 at 3:00 PM UTC.
What happens to AI16Z?
- Your AI16Z won’t be debited - AI16Z trading stays disabled - Withdrawals reopen Dec 19 at 3:00 PM UTC
ELIZAOS trading & funding:
- Opens at the same time: Dec 19 @ 3:00 PM UTC - Deposits and withdrawals enabled
Only accounts holding AI16Z at the time of the snapshot are eligible. Tokens bought after the snapshot don’t qualify. There’s nothing you need to do. If you’re eligible, ELIZAOS will be credited to your account automatically.
Dec 16, 16:49 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 20:40 UTC
Scheduled -
Ai16z trading and funding on Kraken is paused effective immediately.
The team behind ai16z has announced a potential migration to a new token, elizaOS. Kraken is actively evaluating whether we can support this migration for eligible clients. To ensure account balances remain stable during this review, we have paused all ai16z activity on the platform.
What this means for you: -Your ai16z balance may be affected by the project’s migration. Kraken is assessing whether we can help migrate eligible client balances, but this is not guaranteed. We will share details as soon as we complete our evaluation. - Please do not deposit ai16z. Any new deposits sent now will not be included in the evaluation and may be lost. - Trading, deposits, and withdrawals will remain paused until we confirm whether the migration can be supported.
We will follow up within the next couple of weeks with full details—including eligibility, timelines, and what to expect next.
For now, avoid sending any new ai16z deposits and keep an eye on your email for the next update. Thank you for your patience as we work to protect your funds and provide the best path forward.
Dec 2, 20:35 UTC
Resolved -
This incident has been resolved.
Dec 16, 08:05 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 12, 14:39 UTC
Update -
We are continuing to investigate this issue.
Dec 8, 03:41 UTC
Investigating -
We’re investigating an issue affecting some internal transfers to Krak. Affected users may encounter errors despite having sufficient balances. On-chain transfers are unaffected. We’ll provide updates as we learn more.
Dec 7, 21:24 UTC
Completed -
The scheduled maintenance has been completed.
Dec 13, 20:06 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 15:45 UTC
Scheduled -
Our funding partner Monoova will perform maintenance on December 13 at 14:00 UTC for approximately six hours. Deposits and withdrawals via Monoova will be unavailable - transfers made during this time will be processed shortly after the maintenance is complete. We will provide updates as necessary.
Dec 12, 14:30 UTC
Resolved -
This incident has been resolved.
Dec 12, 16:36 UTC
Investigating -
We're investigating an issue with the Polygon funding gateway. Deposits and withdrawals may be delayed at this time for all the assets through the Polygon network. All other funding methods and networks are operating normally. We are working diligently to resolve the issue and will keep you updated.
Dec 12, 08:20 UTC
Resolved -
This incident has been resolved.
Dec 12, 11:42 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 12, 11:41 UTC
Identified -
We have identified an issue affecting users of Kraken Embed. We are working to resolve the issue and will update as soon as we have more information.
Dec 12, 11:29 UTC
Completed -
The scheduled maintenance has been completed.
Dec 11, 23:53 UTC
Verifying -
Verification is currently underway for the maintenance items.
Dec 11, 00:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 14:00 UTC
Scheduled -
The Canton (CC) funding gateway will be undergoing maintenance from 14 UTC on December 10th for approximately 6 hours. Deposits and withdrawals will be unavailable - transfers made during this time will be processed shortly after the maintenance is complete. We will provide updates as necessary.
Nov 21, 04:48 UTC
Resolved -
This incident has been resolved.
Dec 11, 03:32 UTC
Update -
We are continuing to investigate this issue.
Dec 10, 12:29 UTC
Update -
We are continuing to investigate this issue.
Dec 10, 04:30 UTC
Investigating -
We're investigating an issue with the Polygon funding gateway. Deposits and withdrawals may be delayed at this time for all the assets through the Polygon network. All other funding methods and networks are operating normally. We are working diligently to resolve the issue and will keep you updated.
Dec 9, 12:09 UTC
Resolved -
This incident has been resolved.
Dec 10, 13:43 UTC
Identified -
The issue has been identified and a fix is being implemented.
Dec 10, 13:35 UTC
Update -
We are continuing to investigate this issue.
Dec 10, 13:28 UTC
Investigating -
We are aware of an issue with PayAmigo, that is affecting Argentine Peso (ARS), Brazilian Real (BRL), Mexican Peso (MXN) and Colombian Peso (COP) funding. As a result, users may be unable to deposit or withdraw ARS, BRL, MXN, and COP across all Kraken products. All other funding methods are operating normally. We will provide updates as soon as more information becomes available.
Dec 10, 13:24 UTC
Completed -
The scheduled maintenance has been completed.
Dec 10, 13:17 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 03:00 UTC
Scheduled -
Our Brazilian Real (BRL) funding partner for PIX transactions will be performing scheduled maintenance on December 10 at 03:00 UTC, lasting approximately 4 hours. During this time, BRL deposits and withdrawals via PIX (PayAmigo) will be temporarily unavailable. We will provide updates as necessary.
Dec 9, 09:07 UTC
Resolved -
This incident has been resolved.
Dec 10, 12:06 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 10, 10:31 UTC
Identified -
The issue has been identified and a fix is being implemented.
Dec 10, 10:00 UTC
Update -
We are continuing to investigate this issue.
Dec 10, 07:24 UTC
Investigating -
We are currently investigating an issue affecting responses from our REST DepositMethods endpoint. Our teams are actively working to identify the cause. WebSocket market data remains operational. We will provide updates as more information becomes available.
Dec 10, 04:07 UTC
Resolved -
This incident has been resolved.
Dec 10, 07:57 UTC
Identified -
The issue has been identified and a fix is being implemented.
Dec 10, 04:57 UTC
Investigating -
We're investigating an issue with the Arbitrum (ARB) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Dec 10, 03:12 UTC
Completed -
The scheduled maintenance has been completed.
Dec 9, 18:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 16:15 UTC
Scheduled -
This has been rescheduled to Dec 9 at 16:15 UTC. Thank you for your patience, we will continue to add updates here as maintenance is performed
Dec 8, 17:43 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 16:15 UTC
Scheduled -
Enjin (ENJ) funding gateway for Relaychain will be undergoing maintenance from 16:15 UTC today (Dec 8th) for approximately 3 hours and 15 minutes. Deposits and withdrawals will be unavailable - transfers made during this time will be processed shortly after the maintenance is complete. We will provide updates as necessary.
Dec 8, 08:18 UTC
Completed -
The scheduled maintenance has been completed.
Dec 8, 18:52 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 16:03 UTC
Scheduled -
The ZCash (ZEC), Dogecoin (DOGE), & Litecoin (LTC) funding gateway will be undergoing maintenance from 16:00 UTC today for approximately 2hrs. Deposits and withdrawals will be unavailable - transfers made during this time will be processed shortly after the maintenance is complete. We will provide updates as necessary.
Dec 8, 16:02 UTC
Resolved -
This incident has been resolved.
Dec 8, 12:19 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 8, 10:02 UTC
Identified -
The issue has been identified and a fix is being implemented.
Dec 8, 09:54 UTC
Investigating -
We are currently investigating an issue causing delays for users who are creating a new Kraken account.
After submitting information or documents, some users may notice that their account verification status does not update. No action is needed at this time - once the issue is resolved, affected account applications will continue processing automatically.
Further updates will be provided as soon as more information becomes available.
Dec 8, 08:56 UTC
Completed -
The scheduled maintenance has been completed.
Dec 8, 05:18 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 01:15 UTC
Scheduled -
The Monero (XMR) funding gateway will be undergoing maintenance from 01:00 UTC today for approximately 4 hours. Deposits and withdrawals will be unavailable - transfers made during this time will be processed shortly after the maintenance is complete. We will provide updates as necessary.
Dec 8, 01:14 UTC
Resolved -
This incident has been resolved.
Dec 6, 23:57 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 6, 16:41 UTC
Investigating -
We are currently looking into an issue affecting responses from our Rest API endpoints. Some users may experience intermittent errors when requesting market data. Our engineering teams are investigating and working to restore normal performance.
Dec 6, 16:24 UTC
Resolved -
This incident has been resolved.
Dec 5, 09:49 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 5, 09:14 UTC
Identified -
The issue has been identified and a fix is being implemented.
Dec 5, 09:14 UTC
Investigating -
We are investigating reports from clients having difficulty connecting to the site and API as well as via mobile apps. We are working to resolve the issue and will update as soon as we have more information.
Dec 5, 08:56 UTC
Resolved -
This incident has been resolved.
Dec 4, 14:10 UTC
Identified -
An issue with the NEAR Protocol (NEAR) funding gateway has been identified. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Dec 3, 17:04 UTC
Investigating -
An issue with the NEAR Protocol (NEAR) funding gateway has been identified. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Dec 3, 17:03 UTC
Completed -
The platform is back online and post-only has been removed.
Dec 4, 09:19 UTC
Verifying -
The platform is in post-only mode while checks are being performed. Orders can be placed or cancelled, but no executions or liquidations can occur until post-only is removed.
Dec 4, 09:14 UTC
Update -
Scheduled maintenance is still in progress. We will continue to provide updates as necessary.
Dec 4, 09:11 UTC
Update -
Scheduled maintenance is still in progress. We will continue to provide updates as necessary.
Dec 4, 08:57 UTC
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Dec 4, 08:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 08:30 UTC
Scheduled -
The scheduled maintenance is being delayed to 08:30 UTC. Apologies for any inconvenience caused
Dec 4, 08:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 08:00 UTC
Scheduled -
The Derivatives platform will be unavailable for approximately 20 minutes on Thursday (December 4th) at 08:00 UTC as we perform site maintenance. There will be a period of 'post-only' once the platform is back online and checks are being completed.
Dec 3, 14:27 UTC
Completed -
The scheduled maintenance has been completed.
Dec 4, 08:40 UTC
Update -
Markets are back online while we continue to verify the system status. All order types may be submitted and can be matched.
Dec 4, 08:39 UTC
Update -
Markets are now in post-only mode. Only new limit, post-only orders can be submitted. Other order types will be rejected. Existing orders can still be cancelled.
Dec 4, 08:37 UTC
Verifying -
Markets are now in cancel-only mode while we verify system status. Existing orders can be cancelled, but new orders cannot be submitted.
Dec 4, 08:34 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 08:30 UTC
Scheduled -
The Kraken Spot Exchange Website and API will be undergoing maintenance as we upgrade our systems on Thursday, December 4 at 08:30 UTC, and be unavailable for approximately 15 minutes. Please note that this is a rough estimate and the precise time when services return may change slightly. It is recommended not to place or cancel orders during this timeframe. Deposits and withdrawals initiated during the maintenance may be delayed. Sign-in and other non-trading related features will be operational. We kindly advise all our clients to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance. Following maintenance, markets will briefly enter cancel-only mode, and then post-only mode, before returning to full functionality.
Dec 2, 08:44 UTC
Resolved -
This incident has been resolved.
Dec 4, 05:52 UTC
Identified -
The issue has been identified and a fix is being implemented.
Dec 4, 02:19 UTC
Investigating -
We're investigating an issue with the Unichain funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Dec 4, 02:01 UTC
Completed -
The scheduled maintenance has been completed.
Dec 4, 01:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 21:49 UTC
Scheduled -
Ethereum is undergoing Fusaka upgrade aimed to enhance the network's scalability, efficiency, and decentralization by introducing several key technical improvements. These changes primarily focus on optimizing data availability, state management, and resource usage, making Ethereum more accessible for validators, developers, and Layer 2 (L2) solutions like Arbitrum, Optimism, and zkSync.
Hard fork is scheduled to activate on December 3, 2025, at Ethereum slot 13,164,544 (approximately 21:49 UTC). This timeline is based on developer consensus and testnet progress, though minor delays could occur if issues arise during final audits.
In preparation to Fusaka upgrade we have upgraded all our Ethereum nodes powering the EVM gateways, blockingestion, and various third-party services. We do not expect any downtime during this hard fork and we will keep you informed about the progress of the maintenance.
Completed -
The scheduled maintenance has been completed.
Dec 3, 23:49 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 21:49 UTC
Scheduled -
Ethereum is undergoing Fusaka upgrade aimed to enhance the network's scalability, efficiency, and decentralization by introducing several key technical improvements. Hard fork is scheduled to activate on December 3, 2025, at Ethereum slot 13,164,544 (approximately 21:49 UTC). Institutional Custody and Staking transactions will be temporarily paused for 2 hours as part of this maintenance. We recommend planning your activities accordingly to minimize any impact. We will provide regular updates on the progress of the maintenance and confirm once all services have been fully restored.
Nov 28, 13:59 UTC
Resolved -
This incident has been resolved.
Dec 3, 23:36 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 3, 22:29 UTC
Identified -
The issue has been identified and a fix is being implemented.
Dec 3, 21:41 UTC
Investigating -
We're investigating an issue with the Ethereum ERC20 funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Dec 3, 21:21 UTC
Resolved -
This incident has been resolved.
Dec 3, 18:34 UTC
Identified -
The issue has been identified and a fix is being implemented.
Nov 25, 22:28 UTC
Investigating -
We are currently investigating an issue preventing some asset combinations from being converted to USDG using the Krak Boost feature.
Some users may see failures when attempting to complete a Boost conversion. There is no loss of funds and no incorrect charges. We are working diligently to resolve the issue and will keep you updated.
Nov 25, 13:46 UTC